SOC 2 Type 2 Certified

Technology

Everything that ships with MiIncome — what you get out of the box, how you wire it into your platform, and the technology and controls underneath.

01

Trust & technology

Enterprise-grade infrastructure with AI-powered automation and human oversight. Built for scale, security, and compliance from day one.

SOC 2 Type 2 Certified

Independently audited and certified for security, availability, and confidentiality. Your data is protected by enterprise-grade controls.

Human-in-the-Loop AI

Beta

AI-assisted workflows for claims triage and document classification — always with human review and approval before any decision is made.

Built for Scale

Cloud-native architecture designed to handle millions of enrollments and claims. Auto-scaling infrastructure keeps performance consistent under any load.

Enterprise Security

End-to-end encryption, role-based access control, and comprehensive audit trails. Meets regulatory requirements across jurisdictions.

Multi-Tenant Architecture

Isolated tenant environments with dedicated data stores. Each client gets their own schema, configuration, and API keys — fully segregated.

Configurable Workflows

No-code configuration for product setup, data fields, and integration methods. Launch new income protection products without engineering effort.

02

How you integrate

Use one path or combine all three. We ingest data however you send it.

CRM Integration

Connect your existing CRM (Salesforce, HubSpot, etc.) via webhooks. Automatic enrollment sync and claims notifications.

  • Webhook endpoints
  • Real-time sync
  • Bi-directional data flow

REST APIs

Direct API integration with OpenAPI 3.0 specs. Full CRUD operations for enrollment, claims, policies, and documents.

  • OpenAPI 3.0
  • Sandbox testing
  • Postman collections

SFTP Batch

Automated batch processing via secure SFTP. Upload CSV files on schedule for enrollment, claims, and reconciliation.

  • Scheduled processing
  • CSV / custom formats
  • Error reporting

Data flow

Your platform

CRM / API / SFTP

MiIncome APIs

Process & reconcile

FNOL portal + data

Claims & reports

03

What you get

Everything you need to launch an income-protection product — from the FNOL portal to reconciled data, all accessible through APIs.

FNOL Portal

White-label First Notice of Loss portal for your customers. Fully branded claims submission with document upload, status tracking, and automated workflows.

Reconciled Data

Real-time reconciliation of enrollment, claims, and payment data. Export-ready reports with full audit trails and compliance tracking.

RESTful APIs

Production-ready REST APIs for enrollment, claims (FNOL), policy management, and documents. OpenAPI 3.0 specs with sandbox testing.

Data Ingestion

Flexible data onboarding via CRM integrations, RESTful APIs, or SFTP batch processing. Support for CSV, JSON, and custom formats.